Privacy policy
Collection of Personal Information
We only collect personal information that you choose to provide to us. This collection is limited to what is necessary to establish, manage, and maintain our business relationship with you, notably during online purchases, newsletter registration, communications with our customer service, or during the delivery of your orders.
The information we may collect includes, depending on the situation: your name, mailing address, email address, phone number, and payment information, which is processed securely by specialized providers.
Use of Information
Your personal information is used solely for the purposes of managing your customer account, processing and delivering your orders, after-sales service, improving our products and services, preventing fraud, and complying with our legal obligations. It may also be used to send you promotional information when permitted by law and where you have consented.
No additional use will be made without your consent, except where authorized or required by law.
Consent
By providing us with your personal information, you consent to its collection, use, and retention in accordance with this policy. You may withdraw your consent at any time, subject to certain legal or contractual obligations that may limit such withdrawal.
Retention and Security
Your personal information is retained only for the duration necessary for the purposes for which it was collected, except when the law requires a longer duration. We implement reasonable security measures to protect your information against loss, theft, unauthorized access, or disclosure.
Access and Rectification
In accordance with Law 25, you may request access to your personal information, its rectification, or its deletion where applicable. Certain requests may require identity verification and a written request.
Cookies
Our site uses cookies to improve your browsing experience, understand site usage, and enable certain features. You can disable these cookies at any time in your browser settings, although this may limit certain site functionalities.
Sharing of Information
Your information is shared only with providers essential to the execution of our services, such as payment processors, hosting platforms, or carriers. These third parties only have access to the information necessary for their functions.
Privacy Officer
Fanny Caplette is the person responsible for the protection of personal information within Jimmy Sévigny Inc. Any request regarding your data can be addressed to her at vieprivee@jimmysevigny.com or at +1 514-929-0991. Requests are processed within a maximum of thirty (30) days.
External Links
Our site may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to consult their policies before providing them with personal information.
GENERAL NOTE
This policy may be modified at any time without notice. The version posted on our site at the time of your use prevails over any previous version.